Awareness
"One of the greatest qualities we can have is self-awareness."
Step 1
How clear are you on what's important and why?
Before any task, call, meeting, site-inspection, presentation or important conversation:
🎯
PREPARE YOURSELF
Focus & Intent Mode
Run this on yourself before you act. It turns a task into a decision made with purpose.
5 Steps · What · Why · Who · How · Now
The five-step ladder — tap each to open
This createsClarity→Focus→Action
Step 2
Who are you talking to?
Works across every sales type — transient and leisure, groups and team travel, meetings, weddings and social events, and tour & travel. Pick the buying influence and the cadence reshapes to their role and mindset.
Remember: You're not selling rooms — you're selling a Boston experience. Location, hospitality, and a host team that makes every guest feel handled, whether that's one room for a Fenway weekend or 600 rooms for a citywide. Sell the experience and the story; the rate follows.
Select a buying influence above to load their question cadence.
The four-question ladder — tap each to open
Hotel fit — what to position when you hear it
What you are listening for
Clarity
Can they describe what success looks like for the group?
→ You get the goal
Ownership
Who owns the budget and who runs the logistics?
→ You see the current state
Impact
Does the venue affect attendance, experience, or outcome?
→ You uncover the gap
Timing
Are dates real, or still exploratory?
→ You test readiness to move
Role+Mindset=Reality
Role = how they see the group's needs. Mindset = how they feel about choosing a host hotel.
🎯 Opportunity Qualification · Measure by Account
This answers one question:
Is this account worth pursuing?
Right Fit+Right Now=Opportunity Qualification
🔵 RIGHT FIT
Are we the right business fit for this account?
🟢 RIGHT NOW
Is now the right time for them?